Payments (check, credit card, bank draft etc.) returned by your financial institution will be charged a $25 fee. Payment for the returned item and $25 fee must be made with cash, cashier’s check, or money order. Your account will also be placed on a “cash only” basis for 12 months. During this time your account must be paid with cash, cashier’s check or a money order.

In the event a field representative must be dispatched to a service address to place a reminder notice on the door, a $10.00 charge will apply.

See the Service Policy for Utility Customers for more information on these and additional charges.

Should it become necessary to reconnect utilities that have been disconnected due to non-payment, a $30 reconnection fee will be charged. If services are reconnected after normal office hours, a reconnection fee of $40 will be charged.

A late fee of ten percent (10%) of the net bill will be charged and collected on any bill unpaid after the 15th day following the due date shown on the bill.